Priced on how much you make. Nothing else.

Because a good pricing metric is driven by your business, not by how you use the software. Nobody skips a production run to save a subscription fee — runs happen because demand happens. Charging per product would do the opposite: you would add three SKUs instead of your whole catalogue, which makes your forecast incomplete and your bulk ordering useless. We would be taxing the setup that makes the product work. Same reasoning for users.

One booked production run at a manufacturer, whatever its size. Booking twenty-four thousand units in one go is one run; the same volume split across three slots is three. Cancelled runs do not count, and neither does rescheduling one you already booked.

The run gets booked. You are told at the time that it takes you over, and you move up a tier from the next billing cycle. We never block a booking — blocking the core action at the moment you need it is the worst thing a production tool can do, and it is the difference between usage-based pricing and a paywall.

No. Brands are unlimited on every paid plan. If you run a house of brands, what you pay is decided by how much you actually make across all of them, not by how many logos you own. Only the free plan is limited to one brand.

No, and we do not intend to. Per-seat pricing makes brands ration logins, which means the person who actually knows what happened on the line is the one who cannot record it. That breaks the product to make the invoice bigger. Invite your whole team, and your manufacturer’s whole team, on every plan including the free one.

Because the planning problem is yours, not theirs. They already have a system that works for them; what goes wrong is that the two of you keep two copies of the same plan. Charging them to receive your purchase order would put a bill in front of your onboarding at the worst possible moment, and mean fewer sites join — which makes the product worse for you. Everything operational is free to them, forever. Separately, a manufacturer can pay to be found by new brands through the directory. That is a marketing product and has nothing to do with working with you.

Yes. The allowance is annual, not monthly, precisely because production is lumpy. Eight runs in March and nothing until September is normal, and it sits comfortably inside a twenty-four-run plan.

Yes, and it is 20% cheaper — $159/month on Production instead of $199, $359 instead of $449 on Growth, $799 instead of $999 on Scale. Charged once, up front. There is no minimum term on monthly.

Any time, in the app, without talking to anyone. We prorate the difference. Downgrading keeps all your data — you simply return to the limits of the lower plan.

No. Onboarding and data migration are included on Scale rather than billed separately, and finding you a co-manufacturer through our directory costs you nothing. Where there is a fee for that, the manufacturer pays it — they are the one gaining a customer worth tens of thousands a year, and you are already paying us.

You drop to read-only on planning and keep full access to every historical record — batch sheets, lot numbers, photos, costs. You can open, export and print all of it. We do not delete data for non-payment and we do not hold it hostage.